Recommended Settings
- Use IMAP (recommended) to sync email across all devices
Device Setup
Android (Outlook or Gmail App)
Outlook:
- Open Outlook app (If this is your first account Click Add Account → Skip to Step 3)
- Click Profile (Top left Icon) → Settings (Bottom left gear Icon)→ Accounts → Add Account → Add Email Account
- Enter your Email address, then click Continue
- (If it asks Click “Set Up Manually”)
- Select IMAP (Sometimes Other → IMAP)
- Toggle Advanced Settings
- Enter IMAP Host Name:
mail.yourdomain.com - Port: 993
- IMAP Password: (This is your email password)
- Security Type: SSL/TLS
- Enter SMTP Host Name:
mail.yourdomain.com - Port: 587
- SMTP Password: (This is your email password)
- Security Type: StartTLS
- Click Next (Top right check Icon)
Gmail:
- Open Gmail app (If this is your first account Click Add an email address → Skip to Step 3)
- Click Profile (Top right Icon) → Add Another Account
- Select Other
- Enter your Email address
- Click Manual Setup
- Select IMAP
- Enter your Password → Next
- Server: mail.yourdomain.com (Username is your Email addresss) → Next
- SMTP Server: mail.yourdomain.com
- Click Next
iPhone / iPad (iOS)
- Go to Settings → Mail → Accounts → Add Account
- Choose Other → Add Mail Account
- Enter your name, full email address, password, and description
- Tap Next – iOS will try auto-discovery
- If auto-setup fails, choose IMAP, enter
mail.yourdomain.comfor both incoming and outgoing servers - Use ports: IMAP 993 (SSL), SMTP 587 (STARTTLS)
- Save and test sending/receiving
Microsoft Outlook (Windows/Mac)
- Open Outlook (If this is your first account skip to step 3)
- Go to File → Add Account (Sometimes File → Settings → Accounts → Add Account)
- Enter your email address
- If it does not auto choose IMAP, then Select IMAP (Note: if it auto chooses incorrectly then Click Select Provider → IMAP)
- Enter Password → Toggle Show More
- Enter IMAP Incoming server:
mail.yourdomain.com→ Port 993 → Secure Connection Type: SSL/TLS - Enter IMAP Outgoing server:
mail.yourdomain.com→ Port 587→ Secure Connection Type: STARTTLS - Enter SMTP Username:(Your Email address)
- Enter SMTP Password: (Your Password)
- Click Continue
Mozilla Thunderbird
- Open Thunderbird → Account Settings → Account Actions → Add Mail Account
- Enter your name, full email address, and password
- Click Configure manually
- Set IMAP:
mail.yourdomain.comPort 993, SSL/TLS - SMTP:
mail.yourdomain.comPort 587 STARTTLS - Username: your full email address
- Click Re-test → Done
Samsung Email (Galaxy Phones)
- Open the Samsung Email app (blue envelope icon — NOT Gmail)
- If this is your first account, skip to Step 3. Otherwise tap ☰ Menu → Settings → Add Account
- Select Other (do NOT select Gmail, Yahoo, or Outlook.com)
- Enter your full email address and password → tap Manual Setup
- Select IMAP Account
- Incoming server:
mail.yourdomain.com - Security type: SSL/TLS → Port: 993
- Tap Next
- Outgoing SMTP server:
mail.yourdomain.com - Security type: STARTTLS → Port: 587
- Make sure Require authentication is ON
- Tap Next → Set sync frequency and display name → Done
Apple Mail (Mac)
- Open Mail → Click Mail in the menu bar → Add Account
- Select Other Mail Account → Click Continue
- Enter your name, full email address, and password → Click Sign In
- If auto-discovery fails, you will see the manual settings screen
- Set Account Type: IMAP
- Incoming Mail Server:
mail.yourdomain.com - Outgoing Mail Server:
mail.yourdomain.com - Click Sign In — Mac Mail will connect and verify
- If prompted for ports: Incoming 993 (SSL/TLS), Outgoing 587 (STARTTLS)
- Check Mail is selected → Click Done
Windows Mail / New Outlook (Windows 10/11)
New Outlook (Windows 11 / Windows 10 update):
- Open Outlook (the new version) → Click the gear icon (Settings)
- Click Accounts → Add Account
- Enter your full email address → Click Continue
- Select IMAP
- Enter your password
- IMAP Incoming server:
mail.yourdomain.com→ Port 993 → SSL/TLS - SMTP Outgoing server:
mail.yourdomain.com→ Port 587 → STARTTLS - Click Continue → Done
Windows Mail (legacy — being replaced by New Outlook):
- Open Mail app → Click Accounts (left sidebar) → Add Account
- Scroll down and select Advanced Setup
- Select Internet Email
- Fill in: email address, username (full email), password, account name
- Incoming server:
mail.yourdomain.com - Account type: IMAP4
- Outgoing server:
mail.yourdomain.com - Check all four boxes: Outgoing requires auth, Use same credentials, Require SSL for incoming, Require SSL for outgoing
- Click Sign In
Key Details If You Use a Different Software/App:
| Username | This is the same as your email address. |
| Password | Your email password. |
| Incoming Server | mail.yourdomain.com |
| Incoming Port (IMAP) | 993 |
| Incoming Security Type | SSL/TLS |
| Outgoing Server (SMTP) | mail.yourdomain.com |
| Outgoing Port | 587 |
| Outgoing Security Type | STARTTLS |
Troubleshooting
Email not working?
Try changing SMTP/Outgoing Port to 465
Security Type: SSL/TLS
Email still not working?
Double-check that your username is your full email address (not just the part before @) and that your password is correct
Advanced Settings
If you have to use POP3:
Select Pop3
Change Incoming Port to: 995
Security Type/Encryption: SSL/TLS
Need Help?
Contact us at support@dominionport.com if you encounter any issues.
